Auto Service Reviews

Below you will find a few of the auto service reviews written by NorAm’s customers.

“Our family has taken our cars to Jim over the years. He is honest and does a thorough job quickly. His rates are super reasonable, and we’ve actually had him tell us cheaper ways to get a job done rather than charge us for him doing. Quality community asset- a great mechanic!”

— Blanca G.
Santa Cruz, CA

“Jim is a great mechanic and an extremely fair businessperson. Everyone is looking for an honest and trustworthy mechanic and Jim EXCEEDS these standards. I’d highly recommend him.”

— Dan H.
Santa Cruz, CA

“I ONLY use Jim NorAm Auto Repair Services. He saves me at least $100 per job. I have a Honda and the dealer is practically across the street. He is like a hidden jewel! It’s not just about price point. He always goes above and beyond and is very honest at how some things can be fixed on my own or over time (as opposed to making me feel like I need to spend another $500 like other places). I have recommended him to anyone even mentioning car problems.”

— Kamala S.
Capitola, CA

“I left Jim at NorAm for a few years for a bigger place that always had coupons and was closer to my home. I wish I’d never left. I got tired of never knowing for sure who was working on my car, and being overcharged despite coupons. Jim is wonderful. He’s does good work, is thorough, has reason rates and is just a good, honest man. A co-worker recommended him to me maybe 15 or more years ago, and I’ve recommended him to others over the years. I first went to him after another repair shop told me it would be over $4000 to get my recently purchased used car up to snuff. Jim told me half of what they had recommended was unnecessary or just wrong. He turned out to be right about that and did the necessary work for much, much less. A good man and a good business. I wish him the best.”

— Linda H.
Santa Cruz, CA